Store Policy

About Us

Welcome to Cupp Glass — your go-to store for premium mugs, coffee cups, and water glasses. We are committed to providing high-quality products and exceptional customer service with every order.

Shipping Policy

Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

• USA: Free shipping. Delivery typically within 7 business days.
• Europe: Free shipping. Delivery typically within 15 business days.
• International: Shipping fees and delivery times vary based on destination.

Return & Refund Policy

We want you to love your purchase. If you are not satisfied, you may request a return within 14 days of receiving your item.

• Items must be unused and in their original condition.
• Return shipping costs are the responsibility of the customer, unless the item is defective.
• Refunds will be issued to your original payment method once we receive and inspect the returned item.

Cancellation Policy

Orders can be canceled within 12 hours of placing them. After this window, orders will begin processing and may no longer be eligible for cancellation.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo and description of the issue. We’ll send a replacement or issue a refund as needed.

Privacy Policy

Your privacy is important to us. We only use your information to fulfill your order and communicate with you. We do not sell or share your data with third parties, except as required to complete your order (e.g., shipping providers).

Contact Us

Have questions or concerns? We’re here to help!

Business Name: CUPP AUTO GLASS LLC
Store Name: Cupp Glass
Email: info@gmkweb.com
Phone: +1 680-218-7099
Address: 28 Geranium Trace, Crawfordville, FL 32327, USA