Shipping Information

Thank you for shopping at Cupp Glass – your destination for premium mugs, coffee cups, and water glasses. We aim to make your shopping experience seamless and efficient. Please review the following shipping information carefully.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking details once your order has shipped.

Shipping Destinations

We proudly ship to customers in the USA, Europe, and many international destinations.

Shipping Rates & Delivery Times

• United States: Free shipping. Estimated delivery time: up to 7 business days.
• Europe: Free shipping. Estimated delivery time: up to 15 business days.
• Other International Locations: Shipping costs and delivery times vary depending on your location. Rates will be calculated at checkout if applicable.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes (including VAT) once your order arrives in your country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for further details before ordering.

Tracking Your Order

You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow up to 48 hours for tracking information to update. If you need assistance, feel free to contact our customer service team.

Shipping to P.O. Boxes

We do our best to accommodate deliveries to P.O. boxes. However, some shipping carriers may have limitations. If you require delivery to a P.O. box, please contact us before placing your order.

Need Help?

If you have any questions regarding shipping, tracking, or order status, please don’t hesitate to reach out. We’re here to help!